ITIL 4 Specialist: High Velocity IT (HVIT)

  • Overview: ITIL 4 HVIT focuses on delivering IT services with speed, efficiency, and agility, meeting the needs of digital businesses.
  • Target Audiences: IT service management professionals, IT managers, and anyone involved in delivering high-velocity IT services.
  • Prerequisites: ITIL 4 Foundation certification.
  • Course Content:
    • High-Velocity IT Concepts:
      • Understanding the key concepts of high-velocity IT.
      • The role of high-velocity IT in digital transformation.
      • Managing IT services in high-velocity environments.
      • Ensuring agility and speed in IT service delivery.
    • Digital Product Lifecycle:
      • Managing the digital product lifecycle in high-velocity IT.
      • Ensuring continuous delivery of digital products.
      • Managing change and innovation in digital products.
      • Ensuring alignment of digital products with business goals.
    • Agile and Lean Practices:
      • Implementing Agile and Lean practices in IT service management.
      • Using Agile and Lean techniques to improve IT services.
      • Managing and optimizing Agile and Lean workflows.
      • Ensuring continuous improvement of Agile and Lean practices.
    • Performance and Quality in High-Velocity IT:
      • Monitoring and managing performance in high-velocity IT.
      • Ensuring quality and reliability in IT service delivery.
      • Managing and optimizing performance and quality metrics.
      • Ensuring alignment of performance and quality with business goals.
  • Exam Details:
    • 40 multiple-choice questions
    • 90-minute duration
    • Passing score: 70%
  • Price: Approximately $600 USD for the exam; training costs typically range from $1,500 to $2,500 USD.